Agreement to Terms
By accessing or using AISora2 ('Service', 'we', 'us', or 'our'), you agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, you may not access or use the Service.
We reserve the right to modify these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
Description of Service
AISora2 is an AI-powered video generation platform that utilizes OpenAI Sora 2 technology to create videos from text descriptions and images.
The Service offers:
• Text-to-video generation
• Image-to-video generation
• Credit-based usage system
• Cloud storage for generated videos
• Multiple quality and aspect ratio options
User Eligibility and Account
Age Requirements
You must be at least 13 years old to use this Service
Users under 18 are limited to free features only
Users under 18 must have parental consent to use the Service
Account Responsibility
You must provide accurate and complete information when creating your account
You are responsible for maintaining the security of your account credentials
You must not share your account with others
You are responsible for all activities under your account
You must notify us immediately of any unauthorized access
Account Termination
We reserve the right to suspend or terminate your account for violations of these Terms
You may delete your account at any time through your account settings
Upon termination, your right to use the Service ceases immediately
Credits and Pricing
AISora2 uses a credit-based system for video generation:
Credit Usage
Each video generation costs 10 credits
Credits are deducted when you submit a generation request
Failed generations may result in automatic credit refunds
Subscription Plans
We offer various subscription plans with different credit allocations
Subscription plans include different video storage periods
Prices and plans are subject to change with reasonable notice
Payment Processing
Payments are processed securely through Stripe or Creem
All prices are in USD unless otherwise stated
Applicable taxes will be added to your purchase
Credit Expiration
Credits may have expiration dates depending on your subscription plan
Expired credits cannot be refunded or transferred
Check your account dashboard for credit expiration information
Refund Policy
We strive to provide high-quality service and handle refund requests fairly:
Refund Eligibility
Refunds may be granted for technical issues, service outages, or billing errors
Refund requests must be submitted within 14 days of purchase
Refunds are processed to the original payment method
Non-Refundable Items
Credits that have already been used for video generation
Subscriptions that have been active for more than 14 days
Promotional or discounted purchases (unless otherwise stated)
Refund Process
Contact us at contact@aisora2.com to request a refund
We will respond to your request within 3 business days
Approved refunds are processed within 5-10 business days
Prohibited Content and Use
You agree NOT to use the Service to create, upload, or share content that:
Strictly Prohibited Content
• NSFW content: Pornography, nudity, sexual content, or sexually suggestive material
• Illegal content: Content promoting illegal activities, drugs, weapons, or violence
• Copyright infringement: Unauthorized use of copyrighted images, characters, or trademarks
• Deepfakes: Malicious manipulation of individuals' likenesses without consent
• Child content: Any content involving minors in any context
• Misinformation: Deliberately false or misleading content intended to deceive
• Hate speech: Content promoting discrimination, racism, or violence against groups
• Harassment: Content intended to harass, threaten, or intimidate individuals
• Privacy violations: Unauthorized use of personal information or private images
Content Monitoring
We employ automated and manual review processes to detect prohibited content
Violating users will receive warnings and may face account suspension or termination
We reserve the right to remove any content that violates these Terms
Reporting Violations
If you encounter prohibited content, report it to contact@aisora2.com
We will investigate reports and take appropriate action
False reports may result in account penalties
Intellectual Property Rights
Your Content Ownership
You retain ownership of videos you generate using our Service
You are responsible for ensuring you have rights to any input images or prompts
You grant us a non-exclusive license to store and display your content for service operation
Service Intellectual Property
AISora2's website, software, and branding are protected by intellectual property laws
You may not copy, modify, or reverse-engineer any part of our Service
OpenAI and Sora are trademarks of OpenAI; we are an independent third-party platform
AI-Generated Content
AI-generated videos may not be unique; similar outputs may be created by others
We make no warranties about the originality or copyright status of AI outputs
You are responsible for verifying the legal status of AI-generated content before commercial use
Service Availability and Limitations
We strive to provide reliable service but cannot guarantee uninterrupted access:
Service Availability
The Service is provided 'as is' without warranties of any kind
We may experience downtime for maintenance, updates, or technical issues
We are not liable for service interruptions or data loss
Content Quality
AI-generated videos may vary in quality and accuracy
We do not guarantee that generated content will meet your expectations
Video generation may fail due to technical or content policy reasons
Usage Limits
We may impose rate limits or usage restrictions to ensure fair access
Excessive or abusive use may result in account suspension
API and automation usage may be restricted or require separate agreements
Limitation of Liability
To the maximum extent permitted by law:
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months
• We are not responsible for third-party services or content
• You use the Service at your own risk
Some jurisdictions do not allow liability limitations, so these may not apply to you.
Indemnification
You agree to indemnify and hold harmless AISora2, its officers, employees, and agents from any claims, damages, or expenses arising from:
• Your violation of these Terms
• Your use of the Service
• Your content or conduct
• Your violation of third-party rights
Data Storage and Deletion
Storage Periods
Basic plan: Videos stored for 7 days
Pro plan: Videos stored for 30 days
Premium plan: Videos stored for 90 days
Download your videos before expiration to keep them permanently
Data Deletion
We automatically delete expired videos according to your plan
You can manually delete videos at any time
Deleted videos cannot be recovered
Third-Party Services
Our Service integrates with third-party services:
• OpenAI Sora 2 for video generation
• Stripe and Creem for payment processing
• Cloudflare R2 or AWS S3 for storage
These services have their own terms and privacy policies. We are not responsible for their practices or performance.
Dispute Resolution and Governing Law
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]
Any disputes will be resolved in the courts of [Your Jurisdiction]
Dispute Resolution
We encourage users to contact us first to resolve disputes informally
If informal resolution fails, disputes may be subject to binding arbitration
Class action lawsuits are waived to the extent permitted by law
Changes to Terms
We may modify these Terms at any time:
• Updated Terms will be posted on our website with a new 'Last Updated' date
• We will notify users of material changes via email or platform notification
• Your continued use after changes constitutes acceptance of the new Terms
• If you do not agree to changes, you must stop using the Service
Miscellaneous
Severability
If any provision of these Terms is found invalid, the remaining provisions remain in effect
Entire Agreement
These Terms constitute the entire agreement between you and AISora2 regarding the Service
No Waiver
Our failure to enforce any provision does not waive our right to enforce it later
Assignment
You may not assign these Terms; we may assign them without restriction
Contact Information
For questions, support, or concerns about these Terms, please contact us:
Email: contact@aisora2.com
We will respond to your inquiry within 3 business days.
Thank you for using AISora2. We are committed to providing you with a safe, high-quality AI video generation experience.